All Systems Operational
Production: Admin Portal Operational
90 days ago
100.0 % uptime
Today
Production: API Operational
90 days ago
100.0 % uptime
Today
Production: Auth Operational
90 days ago
99.99 % uptime
Today
Production: Client Portal Operational
90 days ago
100.0 % uptime
Today
Production: KYC Operational
90 days ago
99.88 % uptime
Today
Sandbox: Admin Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox: API Operational
90 days ago
100.0 % uptime
Today
Sandbox: Auth Operational
90 days ago
100.0 % uptime
Today
Sandbox: Client Portal Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2022

No incidents reported today.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Resolved - This incident has been resolved. All KYC checks for new accounts should now resume as normal.
Sep 16, 11:36 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 20:30 BST
Identified - We have identified an issue with our third party KYC provider that is blocking PEPs, Sanctions and Adverse Media checks from being created. If your accounts require these checks, their activation may be delayed.
We have identified the cause of the issue and we are working to fix it.

Sep 15, 11:52 BST
Sep 15, 2022
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.