Service Disruption

Incident Report for WealthKernel

Resolved

The incident has been resolved

Posted Jul 21, 2022 - 08:17 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2022 - 08:03 BST

Update

Our cloud service provider has confirmed an issue with a database server

Posted Jul 21, 2022 - 06:23 BST

Investigating

We are currently investigating this issue

Posted Jul 21, 2022 - 05:48 BST

This incident affected: Production: Dashboard, Production: API, Production: Auth, Production: KYC, Sandbox: Dashboard, Sandbox: API, and Sandbox: Auth.